Ordering Online:
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure. We encourage you to feel comfortable using your credit card to conduct commerce on our site. If you wish, you may also send us a Postal Order or personal check. Personal checks will delay your order as we must wait for your funds to clear before we ship any merchandise.

Delivery Information:
Shipping and handling charges are calculated on a per-product basis. Please make note of the delivery charges associated with each item. Priority Mail Shipping USA -$6.00 (additional shipping cost will be included for orders outside of the USA, Alaska & Hawaii).

International or Canada, shipping information: TBD - Call for shipping cost information (503-658-7334) or email for information (click "Contact Us," at the bottom of this page).

Please allow additional 7-10 business days for shipping of your merchandise if paid by personal check. To order by check, just print the order form with your shopping cart contents from the order confirmation page and complete the necessary fields, then mail the form to the address above.

Prices:
Goods are charged at prices shown on the product pages on the date the customer places the order. Prices are correct at time of publication. Errors and omissions are excepted. Orders will be processed at our published prices.

Cancellation Policy:
Customers can cancel their order within 24 hours of placing it. To cancel use the contact form on our website. Please provide contact information and order number so that we may contact you if we have questions in regards to canceling your order. Every effort will be made to accommodate the cancellation of your order.

Return / Refund Policy:
Policy Skateboarding, Inc’s. interest is making sure that you are satisfied with your purchases and our service. Refunds and/or exchanges will be made up to 30 days from the date the order was shipped. Refunds do not include shipping or handling unless we determine the product is defective. Refunds can be requested via e-mail and will be issued upon receiving the returned item(s). Products must be in like-new condition. Items must be returned in the original package with the packing slip. NO C.O.D returns will be accepted.

Complaints:
If we should receive a complaint about any part of our service or product, by phone, fax, e-mail or letter, it will be assessed and dealt with accordingly. If a response is applicable, we will reply within 5 working days. It will be dealt with confidentially and effectively.